Delivery and Postage
Most items will be dispatched within 2 weeks of order. We can sometimes get pieces to you in a couple of days so please contact us if you need Smething sooner.
For orders dispatched to UK addresses we use Royal Mail's Special Delivery Service for all orders with a value of £100 or over and Royal Mail's Recorded Delivery Service for orders with a value under £100.
Royal Mail International Signed For is used for deliveries to Europe and the rest of the World. This will require a signature upon receipt; do not worry if no one is in when they try to deliver as the courier will leave a note regarding alternative collection / delivery arrangements.
Justin Duance Jewellery will usually only deliver parcels to the purchasing credit / debit card holder's address and on delivery the parcel will require a signature. We will not be held responsible for the parcel if it is signed for by anyone other than the card holder.
We shall be under no liability for any delay in delivery or non-delivery due to circumstances beyond our control.
If the parcel / product is lost or found to be damaged upon receipt then Royal Mail and Justin Duance must be informed without delay and any damaged item(s) returned to us for replacement.
|Delivery Destination||Total Order Value||Delivery Charge|
|UK and Worldwide||£1 – £500||£5.00|
|UK and Worldwide||£160 and over||Free|